Use this page to report a game problem, ask about the website or suggest an improvement.
Email us
Please include “Spider Patience” and a short description in your subject line.
What to include in a game report
- The level you were playing: one, two or four suits, or the daily challenge.
- Your device and browser, and whether you were using full-screen or larger-card mode.
- What you expected to happen and what happened instead.
- A screenshot if it helps explain the problem, with private information removed.
Do not send passwords, payment details or personal documents. Game saves live in your browser, so we cannot retrieve a lost layout from a central player account.
Before reporting a move problem
Check that the destination is one rank higher and that a group being moved is an unbroken sequence of the same suit. Fill empty columns before dealing another row. See the illustrated guide for examples.